Refund policy
- Any original painting purchases made through Holly Ann Artworks within the United States will be offered STORE CREDIT for returned items. We DO NOT issue refunds to the original method of payment. Your store credit will be issued in USD via email within 5-10 business days upon the SAFE/UNDAMAGED arrival of the returned item(s) back to Holly Ann Artworks.
- Store credit expires in 90 days from the received store credit email.
- All paintings sold to countries outside of the United States are FINAL SALE
- Prints and stickers are FINAL SALE
- Customers have 30 days from the time of delivery to return eligible items.
- If you purchased an item and did not mean to, you have until the shipping confirmation email is sent to cancel your order. We do not allow cancellations after the customer was notified that their item(s) have been shipped.
- The customer is responsible for all return shipping costs.
- Price adjustments will not be made for any past or future purchases.
- Returns received damaged/unsellable will revoke customers return eligibility
- If you have received an incorrect item please contact us at: HollyAnnArtworks@gmail.com
- If you have received a damaged item, please file a claim with the shipping company before reaching out to us.
- Product coloration variations may occur due to digital photography and lighting differences. Please review the product descriptions or email HollyAnnArtworks@gmail.com for further questions before purchasing.